Safety Tips

At Inuoja, your safety is our top priority. Please review these important guidelines to ensure a safe experience on our platform.

Communication Safety

• Keep communication on platform - Always use Inuoja's messaging system for all transaction-related communication.
• Be cautious of external links - Avoid clicking on links that direct you away from the Inuoja platform.
• Don't share personal contact information - Keep your phone number, email, and social media handles private until you're confident about the transaction.
• Report suspicious messages - If you receive messages requesting personal information or payment outside the platform, report them immediately.

Transaction Safety

• Exercise caution with payments - Consider using secure, traceable payment methods when conducting transactions.
• Verify before completing transactions - For in-person exchanges, inspect products thoroughly before finalizing the transaction.
• Beware of unrealistic offers - If a deal seems too good to be true, it probably is. Research market prices before committing.
• Watch for urgency tactics - Be cautious of parties creating false urgency with claims like "must sell today" or "emergency sale."
• Maintain transaction records - Keep receipts and communication logs until the transaction is completed to your satisfaction.

Meeting in Person

• Meet in public places - Always meet in busy, well-lit public locations like coffee shops or shopping centers.
• Bring a friend - If possible, have someone accompany you, especially for high-value transactions.
• Share your plans - Let a friend or family member know where you're going and who you're meeting.
• Daytime meetings - Schedule meetings during daylight hours when possible.
• Trust your instincts - If something feels wrong, don't hesitate to leave the situation.

Protecting Your Personal Information

• Guard sensitive information - Never share your Bank Verification Number (BVN), passport details, or complete banking information.
• Protect your address - Only share your address when necessary for delivery and with users who have a verified track record.
• Use strong passwords - Ensure your Inuoja account has a unique, strong password not used on other sites.
• Be cautious with personal details - Limit sharing personal information that could be used to identify you outside the platform.

Reporting Issues

• Report suspicious users - Use our reporting tools to flag suspicious accounts or behavior.
• Document everything - Keep records of all conversations and transaction details.
• Contact support - Reach out to our support team if you encounter any issues or have safety concerns.
• Block problematic users - Don't hesitate to block users who make you uncomfortable or seem suspicious.